Payment Terms

Last Updated: August 28, 2026

At Lorengs, we are committed to providing a secure, transparent, and reliable checkout experience. This Payment Terms & Billing Policy explains how payments are processed, which payment methods are accepted, and what customers can expect when completing a purchase on our website.

1. Payment Security

We take appropriate measures to protect your personal and payment information. Our website uses Secure Sockets Layer (SSL) encryption to help safeguard sensitive information during transmission, including payment details, billing information, and account information.

All transactions are processed through secure payment providers. Lorengs does not store your full credit or debit card details on our servers.

2. Accepted Payment Methods

We accept the following payment methods at checkout:

Credit and Debit Cards:
Visa, Mastercard, American Express, Diners Club, and Discover

Digital Payment Methods:
Apple Pay, Google Pay, and PayPal

Accelerated Checkout:
Shop Pay

All available payment options will be clearly displayed at checkout before you complete your purchase. Some payment methods may only appear when supported by your device, browser, location, or selected checkout option.

3. Payment Process

To complete your order, please follow these steps:

Add items to your cart, proceed to checkout, enter your shipping and billing information, select your preferred payment method, and confirm your order.

By submitting your payment information, you confirm that you are authorized to use the selected payment method and approve the full transaction amount for your order.

4. Payment Confirmation

Once your payment is successfully processed, you will receive an order confirmation email. This email serves as your purchase receipt and includes your order details.

If you do not receive an order confirmation email after completing checkout, please contact us so we can help confirm whether your order was successfully placed.

5. Pricing and Billing

Pricing:
All prices are listed on our website and may be updated from time to time. The price charged will be the price displayed at the time your order is placed.

Taxes:
For orders within the United States, applicable sales tax, if required, will be calculated and displayed at checkout in accordance with relevant state and local tax rules.

No Hidden Fees:
We do not charge membership fees or hidden service fees. Any applicable product price, tax, shipping charge, or other required fee will be clearly displayed before you complete your purchase.

Billing Descriptor:
Your payment statement may show Lorengs or the name of our payment processor, depending on the payment method used.

6. Order Authorization and Verification

To help protect customers and prevent unauthorized transactions, we may review certain orders before processing. In some cases, we may contact you to confirm order details or request additional information related to payment verification.

If we are unable to verify an order or payment, the order may be delayed, canceled, or refunded.

7. Unsupported Payment Methods

We do not accept cash on delivery (COD), personal checks, money orders, direct bank transfers, or payment requests made outside our secure checkout process.

For your security, please only complete payments through the official checkout page on our website.

8. Changes to This Policy

We may update this Payment Terms & Billing Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with a revised “Last Updated” date.

9. Contact Information

If you have any questions regarding payments, billing, or checkout security, please contact us:

Business Name: Lorengs
Business Address: 2760 Serenidad Dr, Las Vegas, NV 89123, United States
Email: hello@lorengs.com
Phone: +1 952-876-0477

Support Hours:
Monday – Saturday: 9:00 AM – 6:00 PM Pacific Time (PT)
Sunday: Closed